ThatsThem Opt-Out

What Does ThatsThem Do?

ThatsThem is a free consumer information search engine. Curious users can search using a name, location, email address, phone number, or even an IP address to uncover records tied to a specific person. The resulting profiles may include historical vehicle data, -related indicators, lifestyle markers, property associations, demographic details, financial signals, contact information, and basic identifiers such as birthdays. The key thing to understand is that ThatsThem does not own or maintain this data. Instead, the information is stitched together from other websites and data sources. It's more of a display layer than a source of record.

Unlike traditional data brokers that collect, store, and sell consumer reports, search engines like ThatsThem act as intermediaries. Data brokers such as Intelius, Spokeo, and BeenVerified generate and control the underlying records. They aggregate data from multiple sources, package it into consumer profiles, and sell access to those reports. ThatsThem doesn't sell those records directly. Instead, it shows a limited snapshot of information and routes users toward external sites where full reports can be purchased.

This system isn't perfect. The software used to overlay and reconcile data across sources often misfires. For many consumers, that looks like a wrong phone number or an outdated address. For others, it can be far more serious, including false criminal associations or incorrect offender labels. While users can create an account with ThatsThem to correct inaccuracies, those same errors may still exist elsewhere. Submitting an opt-out request with ThatsThem won't fix the original data broker records, but it can stop misinformation from spreading further. Sometimes, slowing the wildfire matters more than putting it out completely.

What Do I Need to Know to Remove Myself from ThatsThem?

The term "opt out" means different things depending on the platform. For data brokers, it can refer to limiting advertising, stopping direct contact, or changing how data is shared. For nonmembers, opting out usually means removing or restricting how a profile appears in public search results.

Websites typically handle opt-out requests in one of two ways. Deletion removes the record entirely where possible. Suppression hides the record until it expires or resurfaces later.

ThatsThem uses a mixed approach. When an opt-out request is approved, the visible data is removed, but the information is also placed on an internal suppression list. The goal is not just to delete the record once, but to prevent it from reappearing if the same data is encountered again. ThatsThem outlines this hybrid method in its CCPA privacy policy.

Even so, approval is not guaranteed. Unless a consumer resides in a data privacy state such as California, Colorado, Connecticut, Utah, or Virginia, ThatsThem reserves the right to deny opt-out requests. They explicitly state that they do not promise complete removal of all consumer information, only an effort to conceal it when applicable.

Where to Start Your ThatsThem Opt-Out

There are two ways to submit an opt-out request to ThatsThem. Consumers can send a request by email, or they can use the site's online opt-out form. Email requests only succeed when there is enough usable information for a support agent to act on. If the record cannot be clearly identified, the request is likely to be rejected. For most consumers, the online form is the more reliable option. It guides the process and reduces ambiguity. Email requests work best when paired with clear supporting information, which is covered below.

How to Remove Information from ThatsThem: Guided Tutorials

Obtaining ThatsThem Profile Information

Before submitting an opt-out request by email, it's important to capture a screenshot of the record you want removed. Without this, service representatives have an easy reason to decline the request, even in states with strong privacy laws. If an agent cannot clearly identify which record applies to you, they typically won't take action.

One of the challenges with ThatsThem is that its records do not live on unique profile pages. Instead, information appears only within a list of search results. Because there is no dedicated URL for each record, confusion and duplication are common. The most effective workaround is simple. Provide the identifying data directly. A clear screenshot of the relevant search result gives the agent enough context to locate and suppress the correct record. To begin, open the ThatsThem website.

Step One

On the main landing page, enter the consumer's name into the search field, followed by a general location. Click the orange "Search" button to start the scan. The site will display a "Billions of Records" loading message. If the page stalls or breaks during this process, refresh the browser and try again.

Step Two

The next page may return multiple results. Review the list and locate the entry that most closely matches the target. Once identified, capture a screenshot of the record using your computer's snipping tool or a keyboard shortcut such as Windows plus Print Screen. Screenshots taken this way are typically saved to the Screenshots folder within Photos. If you are requesting removal of multiple records, take a separate screenshot for each one. Clear, individual images reduce confusion and increase the likelihood that the opt-out request will be honored.

Email the Opt-Out Request to ThatsThem Directly

Consumers should plan to submit opt-out requests every six months, as permitted under ThatsThem's current policy. For those who want to keep as much distance as possible from the platform, emailing the support team is often preferable to using the online form. As with any interaction involving data aggregator websites, using an alternative email address is strongly recommended. More separation usually means better cybersecurity and fewer downstream issues.

Before sending an email request, it helps to understand one key point from ThatsThem's CCPA privacy policy. Consumers must provide enough information to verify that they are the owner of the data being referenced and clearly state what action they want taken. If a support agent cannot confirm identity or cannot tell which record is being referenced, they may choose not to respond at all.

That's where preparation matters. Email requests without supporting context are easy to dismiss. Including a clear screenshot of the record removes ambiguity and limits back and forth. Without it, even valid requests can stall.

The template below is designed to meet ThatsThem's verification expectations while keeping the request concise. Copy and paste it into your email client, replace the highlighted sections with accurate information, and attach the screenshot of the relevant record before sending. Leaving no room for confusion increases the likelihood that the request will be honored.

Submit a Quick Online Suppression Form

The ThatsThem opt-out quick form is refreshingly fast. It's a single page with a few fields, a CAPTCHA, and a submit button. If the details you enter match a live record in their system, the privacy team can apply the request quickly. There is one important limitation. Agents typically only honor these requests when the submitted information matches an existing listing. That means consumers must enter the record details exactly as they appear in the search results. If you are removing multiple listings, you must submit a separate request for each one.

Step One

After locating the record using the steps above, open the ThatsThem opt-out form in a new tab. Keep the results tab open as well so you can copy details accurately.

Step Two

Enter the record information into the form fields exactly as shown. Accuracy in the real world is not the point here. Matching the displayed record is. If the record includes multiple values in a single category, list them using commas. Submit only one record per request. Attempts to include multiple people or multiple listings in one form submission are commonly rejected. Once the fields are complete, solve the CAPTCHA and click "Submit".

After submission, the privacy team reviews the request to determine whether it is valid and whether to enact suppression. A pop-up message typically advises waiting up to one week before checking whether the record has been removed. Removal from major search engines such as Google and Bing can take longer, sometimes up to two weeks, since those sites refresh on their own schedules.

After Confirmation, Verify the Results, then Return Later

Even after you receive confirmation, it is important to verify the outcome. Return to ThatsThem and run the same search again. If the opt-out was successful, the record should no longer appear. There are occasional edge cases. Your information may still show up through sponsored results or through a linked third-party site. Those listings are not controlled by ThatsThem, so removal must be requested directly from the underlying data broker.

If the record still appears after the expected processing window, clear your browser cache and check again. Cached pages can make removed listings look active when they are not.

This guide reflects the opt-out process described in ThatsThem's privacy policy as of 2026. Periodic checks remain the most reliable way to keep records from resurfacing.