ID True Opt-Out

What is ID True?

ID True is an anonymous people search website that allows users to look up individuals using only a name and state. With minimal input, searchers can uncover details about neighbors, classmates, dates, and other contacts. In addition to basic people search results, the platform also offers a background check feature. These reports often display address and location history, phone numbers, possible relatives or associates, social media accounts, and offender indicators.

Despite how detailed these reports may appear, they are not reliable for making important decisions such as employment screening or tenant evaluations. The data is pulled from public records and large databases, which are frequently outdated, incomplete, or incorrectly matched due to system limitations and user errors. When inaccurate information appears, there are two primary ways to address it. Users with an ID True account may edit certain details directly through their profile, while everyone else is better served by submitting an opt-out request to remove their information from public search results entirely.

How Do I Remove Myself from ID True?

There are no personal eligibility requirements to remove your information from ID True. All available opt-out methods are free and do not require account creation. In this context, an "opt out" means submitting a request to remove a consumer's personal data from public access. Data brokers handle removals in different ways, but ID True complies by deleting the record entirely, along with its associated data. While certain authorities may still access archived information when legally required, deletion ensures the data no longer appears in ID True's internal or public search results.

ID True also operates on a 12-month report lifecycle. After one year, reports are automatically archived and removed from public searches, similar to the outcome of a successful opt-out request. Because new records can be generated when fresh public data becomes available, consumers should return every six months to check whether a new listing has appeared and submit another removal request if necessary. This approach helps maintain long-term privacy and limits ongoing exposure.

ID True Opt-Out Preliminaries and Where to Start

Consumers have three ways to request an opt-out from ID True, although the company clearly favors one method. Their privacy policy, shown in the referenced screenshot, points almost exclusively to the online opt-out form as the primary removal option. This emphasis signals that ID True expects most users to complete the process independently through the form rather than with staff assistance.

While it is still possible to request an opt-out by phone or email, these routes are less reliable. Because the policy language is intentionally vague, support agents may decline a request if the consumer is capable of completing the online form themselves.

In many cases, users who contact support are simply redirected back to the form. This redirection should not be interpreted as a rejection. Instead, it indicates that ID True considers the online form sufficient for handling standard opt-out requests without agent involvement.

Opting Out of ID True: Step-by-Step Guide

Speak with Live Customer Representatives

Consumers who prefer live assistance can contact ID True by phone at 1-(800)-443-2205. Live representatives are available at all hours, with peak operating support typically between 6:00 am and 6:00 pm PST. After dialing, callers may hear an automated message followed by silence. Do not hang up. Remaining on the line will eventually connect you with a live agent.

ID True background reports may reference arrest records or offender statuses in certain cases, often sourced from county clerk or law enforcement publishing systems. Because arrest data can be released incrementally, new records may appear over time. Individuals who have obtained an expungement or dismissal may be asked to provide documentation to verify the change. As an alternative, submitting an opt-out request removes all associated information from ID True's internal search results, offering a broader and often simpler solution for long-term privacy.

Email the ID True Privacy Directly

Consumers who prefer to keep their distance from ID True may choose to submit an opt-out request by email. When interacting with data brokers, it's best to use an alternative or decoy email address rather than a primary one. Creating a separate email takes only a few minutes and adds an extra layer of cybersecurity protection. Data aggregation websites often collect and retain contact details, so using a secondary email helps shield your real inbox and limits future exposure.

Unlike the automated online form, email requests are reviewed by a live agent. As a result, the consumer must demonstrate enough identifying information to confirm ownership of the record. In practice, this means restating details the system already associates with you. The key is balance. Provide sufficient information to make your identity clear without introducing new or unnecessary personal data. Use the template below to draft your request, replacing the highlighted sections with your own details, and avoid oversharing wherever possible.

Utilize the Automated Online Opt-Out Form

In many cases, consumers who call or email ID True are redirected to the automated opt-out form. This usually means the support team has determined that the request can be completed without agent assistance. If this happens, there is no need to continue engaging with customer service. Instead, follow the steps below. To begin, open the ID True opt-out form in a new browser tab.

Step One

Enter your first and last name in the required fields, then select your state of residence. Complete the CAPTCHA verification and click the green "Remove" button to initiate the process.

Step Two

The next page may display one or several records, depending on how common your name and location are. Carefully review the results and select the record that most closely matches your information, even if some details appear inaccurate. When you find the correct listing, click the "This Is Me" button.

The following page serves as a request verification screen. Completing this step does not finalize the opt-out. It simply confirms the request. You may notice your public IP address displayed on this page. This is standard for online interactions and is recorded by most websites automatically, even if it is not usually shown to users.

Step Three

Provide an accessible email address, then check the confirmation permissions and complete the CAPTCHA. Click the green "Request Opt Out" button to proceed. The page will refresh and prompt you to check the inbox of the email address you provided.

Step Four

Open the message sent from no-reply@idtrue.com and click the blue confirmation link in the center of the email. A new browser tab will open, displaying a confirmation message indicating the opt-out was successful. At this point, the record should no longer appear in ID True's internal search results.

For best results, return every six months to check for newly generated records. To verify removal, run a fresh search on ID True's main page. If the record still appears, clear your browser cache and search again, as saved page data can temporarily display removed listings.

After Opting Out of ID True, Return to Verify the Changes

While the automated opt-out form removes records from ID True's internal search results almost immediately, changes may take longer to reflect across search engines. Google generates and indexes live pages continuously, but its removal and cleanup cycles typically run on a biweekly schedule. As a result, ID True listings may continue to appear in Google search results for up to two weeks after a successful opt-out. This delay is normal and resolves automatically without further action.

To avoid confusion during verification, delete any saved links or bookmarks tied to the removed record and clear your browser cache. Cached data can cause "ghost" listings to appear, even though the record is no longer publicly accessible to new searchers. Clearing stored browser data ensures you're viewing current results rather than outdated snapshots. This guidance reflects the most recent opt-out procedures outlined in ID True's privacy policy (2023).