CocoFinder Opt-Out

What is CocoFinder?

CocoFinder operates as a vital records search portal that aggregates publicly available data into consumer reports. Users searching for a specific person may either view summarized information directly on CocoFinder or be redirected to affiliated people search websites. Because CocoFinder relies on public records, social sources, and third-party data feeds, it can create detailed profiles that appear comprehensive. However, this aggregation process often involves assumptions and data matching, which can lead to inaccuracies, outdated details, or information being attributed to the wrong individual.

An opt-out allows consumers to remove their personal information from CocoFinder's internal search results. Data broker websites typically handle opt-out requests in one of two ways: suppression, which hides records from search results, or deletion, which removes the record entirely. CocoFinder processes opt-out requests as deletion requests, meaning the record is removed rather than hidden. Because new public information can later be collected and republished, most consumers should expect to return annually to submit a new opt-out request to maintain their privacy.

CocoFinder's Requirements for Opting Out

CocoFinder does not impose personal eligibility requirements for opting out, but the process varies based on state privacy laws. California residents are protected under the California Consumer Privacy Act (CCPA), which grants the right to request access to and removal of personal information from people search websites. Similar rights exist in states such as Nevada, Utah, Colorado, and Virginia, though enforcement and compliance methods differ.

CocoFinder's compliance approach results in two distinct opt-out paths. California residents may submit opt-out requests by email, provided they include the required identifying information. All other U.S. residents must use CocoFinder's online opt-out form, as email requests from non-California residents are generally not processed.

Although CocoFinder references opt-out rights within a section labeled for minor users, the language also applies to CCPA-related opt-out requests more broadly. Notably, the policy does not guarantee full removal of all associated data, only an attempt to honor the request. Because of this ambiguity, consumers should always verify that their opt-out request has been completed successfully. The steps to submit an opt-out request, confirm removal, and take follow-up action are outlined in the sections below.

Options to Remove Information from CocoFinder

There are multiple methods available to request removal from CocoFinder, but the options differ based on where the consumer resides. As noted above, email requests are processed for California residents, and the steps for that method are outlined in the sections that follow. For consumers in the rest of the United States, CocoFinder generally requires opt-out requests to be submitted through its designated online form.

Unlike many people search websites that host their own proprietary removal forms, CocoFinder uses Google Forms to manage opt-out requests. To successfully complete this process, consumers must first obtain the specific record URL associated with their listing. Without the correct URL, the request cannot be processed, making record identification a required first step before submitting the form.

Calling CocoFinder Results in a Disconnect

CocoFinder lists multiple phone numbers, including 1-(678)-914-1304 and 1-(844)-578-4610, but calls to these lines typically do not connect to a live representative. In many cases, callers hear one or two rings before the call is automatically disconnected. Notably, these phone numbers are not prominently displayed on CocoFinder's Contact Us page, suggesting that phone support is not an actively supported channel for consumer requests.

Because phone contact is ineffective, CocoFinder directs users to reach out via email. However, as outlined above, email opt-out requests are generally processed only for California residents. Consumers outside California may submit email requests without receiving confirmation or an explanation for rejection, which can lead to unnecessary confusion and frustration. The sections below outline the full online opt-out process for all users, along with the email-based method available to eligible California residents.

CocoFinder Opt-Out: The Complete Guide

CocoFinder's Online Form Process and How to Get an Applicable URL

Submitting an opt-out request through CocoFinder requires use of its online removal form, which is hosted on Google Forms. Because the form is managed externally, a specific record URL is required to identify the correct listing. Each URL corresponds to an individual CocoFinder profile and can only be obtained by searching within CocoFinder's own database. Requests submitted without this URL are automatically rejected, making it a required part of the opt out process.

Consumers are not required to create an account or pay any fees to locate their profile URL or submit a removal request. To begin, visit CocoFinder.com and search for the record associated with your information. Once the correct listing is found, copy the full record URL, as it will be needed to complete the online opt-out form successfully.

Step One

First, locate the correct record in order to obtain the profile URL. The CocoFinder homepage provides multiple search options. For this guide, only a first and last name are entered, though adding additional information may help narrow the results. After entering the search criteria, click the green "Start Search" button or press the Enter key.

Once the search is initiated, two things may happen. A new tab may open showing a loading screen while CocoFinder compiles results, while the original tab may redirect to an affiliate people search website. These redirections vary but commonly involve sites such as Instant Checkmate, TruthFinder, BeenVerified, Spokeo, or Intelius. It is recommended to close these affiliate pages and focus only on the CocoFinder results tab.

Step Two

On the CocoFinder results page, locate the record that most closely matches your actual information. Not all details need to be accurate, and it is common for some information to be incorrect. Ignore these discrepancies and continue with the opt-out process. Once the correct record is identified, right-click the large blue name or the green "Check Details" button and copy the link address using the cursor menu.

Step Three

After copying the profile URL, scroll to the bottom of the results page. Among the gray links in the footer section, locate and click the "Remove My Info" option.

Step Four

Clicking this link opens a new tab displaying the Remove My Info page. Alongside frequently asked questions, this page provides access to the Google opt-out form. Locate the blue hyperlink that reads "filling out this form" and click it to continue.

Step Five

A new tab will open containing the Google form. Enter a contact email address, your first and last name, and the copied profile URL into the required fields. An optional message may be added, though it is not necessary for opt-out requests. After completing the form, click the green "Submit" button at the bottom of the page.

Once submitted, the page will refresh and display a confirmation message stating that the information will be removed within the following days. The request must still be reviewed by the CocoFinder support team, and in rare cases, requests may be rejected. CocoFinder does not always send a confirmation email after processing. The most reliable way to verify removal is to return to CocoFinder and run the internal search again to confirm the record no longer appears.

Emailing an Opt-Out Request (California Only)

California residents who are eligible to submit an opt-out request by email must still provide a valid record URL. Follow Step One and Step Two from the process above to locate and copy the specific CocoFinder profile URL associated with your record. This URL should be pasted into the body of the email along with your basic consumer information. Like most people search websites, opt-out requests rely on authorization checks, which are based on the details provided by the requester. These checks help confirm that the person submitting the request is associated with the record in question.

Because the information provided during this process may be retained or referenced later, it is recommended to include only minimal identifying details. Providing sparse, necessary information reduces the risk of additional data being reused or resurfacing in future reports. All email-based opt-out requests must be sent to support@cocofinder.com and are processed only for eligible California residents in accordance with applicable privacy laws.

Remove My Name from CocoFinder!

Removal of personal records is possible through the opt-out process; however, some requests may be rejected. In those cases, consumers can attempt to contact the support team by email for assistance. However, there is a consistent pattern of delayed or unanswered email responses, which can make this option unreliable.

For this reason, using CocoFinder's online opt-out form is generally the most effective and dependable method. After a successful opt-out, consumers are advised to return at least once per year to run an internal search and confirm that their information has not reappeared. This guide reflects the opt-out procedures outlined in CocoFinder's privacy policy as of 2023.