MyLife Opt-Out

What Does MyLife Do?

MyLife is an online information broker and data analysis platform that allows users to search for individuals by name and view aggregated public records. One feature that distinguishes MyLife is its internal "Reputation" score, which compiles available data into a single profile and assigns a community-style rating. While this score is presented similarly to a credit score, it has no formal or legal standing, and most people are unaware that such a score exists for them.

The platform collects and analyzes data from publicly available records, cookies, web beacons, and other tracking technologies. Any interaction with the site can contribute to ongoing data collection. As a result, profiles may contain outdated, incomplete, or incorrect information. Although users can create an account to dispute or edit inaccuracies, requesting an opt-out is often the faster and more effective way to limit public exposure of personal data.

Requirements to Remove My Name From MyLife

The tools needed to opt out of MyLife depend on the method you choose. Some procedures require access to a phone, others rely on email verification, and all options require a basic internet connection. Importantly, consumers using MyLife's online opt-out form are not required to create an account to locate or remove their profile.

Creating a MyLife account is optional and not recommended for most users, as registration typically enrolls the email address in promotional marketing campaigns. While these emails can be stopped by clicking the "unsubscribe" link at the bottom of each message, avoiding account creation reduces unnecessary exposure altogether. Instructions for managing or stopping promotional emails are included as a supplemental section later in this guide.

What are My Options for Opting-Out?

Removing personal information from MyLife is generally straightforward, especially for residents of states with established data broker privacy laws. Consumers in California, Virginia, and Nevada are typically granted information suppression rights under their respective state regulations. Residents outside these states may encounter rejected requests, but denials are not always final. In those cases, contacting MyLife through the support channels outlined below can improve the likelihood of a successful opt-out.

MyLife provides three primary methods for opting out of data sharing: submitting an online opt-out form, sending a written request by mail, or contacting the company by email. Each option serves a different purpose depending on the user's location and preferences. The sections that follow provide step-by-step instructions for each method, along with screenshots, resource links, and detailed guidance to help ensure the request is completed correctly.

Opting Out of MyLife: A Complete Guide

When You Call MyLife Support

As of 2023, there are no active live customer support representatives available through MyLife. This is confirmed directly on the MyLife Contact Us page, where no customer service phone numbers are listed. The only contact details provided are email addresses reserved for press inquiries and registered members. Consumers who are not members or who are not part of the press are required to use alternative opt-out methods.

A standard online search for MyLife customer support numbers typically returns two results:

• 1-(888)-704-1900

• 1-(877)-820-9006

Both numbers are no longer operational. Calling either line plays the same automated message, which instructs the caller to contact MyLife via email instead. Because phone-based support is effectively unavailable, consumers must rely on email or online opt-out methods to proceed. The section below explains how to email MyLife correctly to request data removal or suppression.

Email Requests to the Privacy Team

Consumers who prefer a hands-off approach to removing their information may choose to email MyLife directly. While MyLife's privacy policy does not clearly list what information qualifies as "verification", it does state that a valid profile URL is required to delete a record. If MyLife replies requesting a specific URL, consumers should follow the first two steps outlined in the Online Form section below to locate the correct profile link before responding.

MyLife accepts opt-out requests through two primary privacy email addresses, listed below. In addition, registered users may also send requests to membersupport@mylife.com. To submit a request, copy the template text below into a text editor or email client and replace the highlighted sections with accurate information. Providing clear, relevant details increases the likelihood of a successful and timely response.

Print Out Your Request and Mail It In

Consumers who want a documented paper trail may choose to submit their opt-out request by mail. This method takes longer than online or email submissions, but it creates an official record that can be referenced later if needed, including in legal or administrative proceedings. Because mailed requests are treated as formal documents, they are less likely to be dismissed without review.

To prepare a mail-in request, copy the email template from the section above into a text editor and replace the highlighted sections with accurate information. Add the current date and the mailing address listed below in the top left corner of the letter. Leave extra space between the closing and your printed name so you can sign the document. Once completed, mail the request to the following address in Los Angeles:

Request Suppression through the Online Form

Another way to remove your information is by using the MyLife online opt-out form. If you choose this option, it's important to stay within the outlined process. The website may display prompts encouraging account registration, but creating an account is never required to view a record or submit an opt-out request. These pop-ups are designed to steer users toward sign-ups and can be safely bypassed.

To avoid interruptions, keep your cursor centered on the page and dismiss any prompts by selecting "continue using free" in the top-right corner. If that option does not respond, scroll to the bottom of the pop-up and use the alternate link provided there (observed in 2023). The opt-out form also includes a field for a reputation record URL. While obtaining this link normally requires account creation, the steps below show how to complete the process without signing up.

Step One

Open mylife.com in a new browser tab and enter your full name into the search bar. Select the "This Is Me" option on the right, then click the "Search" button at the far end of the page.

Step Two

A results page will load showing multiple records associated with the entered name. Scroll through the list until you locate the correct record. Right-click the blue name and age displayed on the left side of the result.

Step Three

Scroll to the bottom of the page and click the "Do Not Sell My Personal Information" link. You may also navigate directly to the opt-out form using the provided link.

Step Four

On the opt-out form page, complete the required fields. Only first name, last name, city, state, and ZIP code are marked as mandatory. It is recommended to also include an email address and paste the copied record URL into the URL field by right-clicking and selecting Paste. Once finished, scroll down.

Step Five

Check the cookie acknowledgment box, complete the CAPTCHA, and click the gray "Opt Out" button. The system will immediately accept the request and display a confirmation message.

Within approximately 15 days, an email confirmation should arrive indicating whether the request has been processed or requires additional action.

Unsubscribe from Direct Emails

MyLife sends different types of emails depending on their purpose, which means the unsubscribe links are not always in the same place. Promotional or direct marketing emails typically resemble the first example, while account-related or service communications follow a different layout. The key difference is visual, but both email types include an unsubscribe option that leads to the same outcome.

Step One:

Open the email you want to stop receiving and scroll toward the bottom. Look for the "unsubscribe" hyperlink. In promotional emails, this link usually appears in gray text. In direct communications from MyLife, it is often shown in teal. Once located, click the unsubscribe link.

Step Two:

Clicking the link redirects you to the Email Preferences page. By default, all subscription categories are selected. You can manually uncheck each option or choose the gray "Unsubscribe From All Emails" button to stop all communications at once.

The request is processed immediately. A confirmation message will appear on the page, noting that it may take up to 10 days for the unsubscribe changes to fully take effect.

Verify the Changes, then Check Back Annually

MyLife's privacy policy states that the company has up to 45 days to respond to a data-change or opt-out request. In some cases, this response window may be extended by an additional 45 days, or the request may be denied altogether. The same policy also notes that MyLife reserves the right to take action if it believes a request is abusive or improper, which makes follow-through especially important for consumers.

After you receive confirmation that your opt-out request has been processed, take time to verify the results. Run a new search for your name on MyLife to confirm that no public profile or privacy record appears. Even after a successful removal, it's wise to return once a year to check for newly generated records. This guide reflects the current opt-out procedures outlined in MyLife's privacy policy as of 2025.